• Clutch TOP BPO Companies UK 2021

    Clutch Recognizes Flat Rock Technology as World-Class BPO Agency

    The streamlined and cost-effective solutions offered by BPO agencies are the main reasons why the demand has grown exponentially over the years. Business owners choose to work with an agency or service provider to handle their back-office needs because it’s incredibly labour-saving. Since 2008, Flat Rock Technology has been the leading back-office BPO service provider in London. […]

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  • Flat Rock Technology Ruse office

    We are opening a new office in Ruse, Bulgaria

    We are pleased to announce that Flat Rock Technology is opening a new office in Ruse, Bulgaria! Establishing the new office will allow us to widen our talent pool and recruit local talent to our team. The office in Ruse will be an extension of our team and will help us provide a better service […]

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  • 2020 Review Flat Rock Technology

    2020 Year in review – Looking back at the most exciting events of the year

    2020 was an unprecedented year that turned the whole world upside down and changed the way we all live. It was full of challenges nobody could have predicted. Undoubtedly 2020 was a challenge for Flat Rock as well. We had to change the way we work, cancel all business travels and start working from home.   […]

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  • What is value stream mapping

    Value stream mapping in software development

    Value stream mapping is one of the most powerful tools of lean development today. It helps companies understand the process from the standpoint of a customer, eliminate activities that do not bring value and optimize the value streams from the development to the delivery to end-customer.  What is value stream mapping?   Value stream mapping (VSM) is a […]

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  • Data Migration

    Data migration strategy and best practices

    Data is one of the most valuable sources a business might have. It enhances companies’ abilities to make data-driven decisions and drive their business forward. Data gathering is a continuous process, and as a result, data in various formats is pouring from different systems into the company’s data storage every day. At some point, the […]

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  • Microsoft Gold Data Platform Competency Flat Rock

    Flat Rock Technology achieves Microsoft Gold Data Platform Competency

    Last week, Flat Rock Technology achieved Microsoft Gold Data Platform Competency! It’s the fifth gold competency we have earned, following the Cloud Platform and Data Analytics competencies we have achieved this year, DevOps competency in 2019 and Gold competency in application development in 2018.   Adding the Data Platform competency to our existing ones once again emphasizes our […]

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