Meet Ella - Your Virtual Account Manager
Ella is a skype bot created to help Purify Digital’s team in their intense daily agenda, by assisting on a regular basis to their clients and ensure they don’t miss any new offers/wish lists from Publishers and Advertisers.
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Departments
Project management
.NET development
UX&Design
Quality assurance
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Services
Design
Development
Support
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Technologies
JQuery
VUE.JS
MS SQL
EF
MVC 5
MS bot Framework
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Deliverables
Web design
Development
About the project
To design a chatbot that will allow Purify Digital to automate its processes, thus streamlining their operations for maximum efficiency and to create a Back-end system that allows data access for configuration, extraction and analysis.
Ella can help
Chatbot is a powerful tool for the brand-to-customer communication that also helps reducing costs and resources. Ella is always on time, always available to help, always accurate. Let's take a look at the top 7 of Ella’s benefits.
- Customer
Care Improvement - 24/7 Availability
- Purchase Process
Simplification - Resource Saving
- Personalised Service
- Best Response to Client`s
Demand and Supply - Offers Never get Buried
into Skype Messages
Ella assisting
Ella is keyword-sensitive as well, and picks on messages that contain geos and OS for example. It will not pick up any messages that for example only contain the names of the apps and no GEO or OS.
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Hi!
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Hi, Arthure Bilton. Thanks for connecting me.
I am Ella, your virtual account manager here at Purify Digital.
It’s nice to e-meet you.
Can you tell me a bit more about yourself?
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Advertiser
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Are you an existing partner or new one?
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New
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Purify Digital: Great, looking forward to our potential partnership and making
.I have few general questions and would be greatful if you could provide me with this information:
Ella & The Advertisers
Twice a week Ella contact the Advertisers with offers list that Purify Digital is seeking.
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Publisher
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Are you an existing partner or new one?
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New
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Purify Digital: Great, looking forward to our potential partnership and making
.
I have few general questions and would be greatful if you could provide me with this information:
Ella & The Publishers
Ella is assisting Publishers with their wish lists and ensure that Purify Digital`s team is up to date with what they are after. Twice a week Ella contact the clients and ask for their wish list.